Terms of service

Last Updated: [19-09-2025]

Welcome to The Zilevo (the “Website”), operated by The Zilevo (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making any purchase.

1. General

By using this website, you confirm that you are at least 16 years old or accessing under the supervision of a parent/guardian.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of our site means acceptance of those changes.

2. Products & Services

All products listed on thezilevo.com are subject to availability.
We make every effort to display product colors, sizes, and descriptions accurately, but variations may occur due to monitor settings or photography.
We reserve the right to refuse service or cancel orders at our sole discretion.

3. Pricing & Payments

All prices displayed on our website are in INR and inclusive of applicable taxes as indicated.
We reserve the right to update pricing at any time without prior notice.
Payments must be made through the payment methods available at checkout. We do not store your payment details.

4. Orders & Shipping

Once an order is placed, you will receive an email/SMS confirmation. This does not guarantee acceptance of the order.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
Shipping times may vary based on your location. Estimated delivery times are provided at checkout but are not guaranteed.
Risk of loss passes to you once the product is delivered to your address.

5. Returns & Refunds

We accept returns/exchanges for unused, unworn products in their original packaging within [7 days] of delivery
Certain items (e.g., sale items, intimate wear) may not be eligible for return.
Refunds will be processed to the original payment method within [3 -7 business days] after approval.
Customers are responsible for return shipping costs unless the product is defective or wrong.

6. User Accounts

You are responsible for maintaining the confidentiality of your account login details.
You agree to provide accurate and updated information.
We may suspend or terminate accounts that violate these Terms.

7. Intellectual Property

All content on thezilevo.com including text, images, logos, graphics, and designs are our property and protected by copyright laws.
You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid by you for the product.

9. Governing Law

These Terms are governed by and construed under the laws of Noida. UP, India.
Any disputes shall be subject to the jurisdiction of the courts in Noida. uttar pradesh.

10. Contact Us

For any questions about these Terms & Conditions, you may contact us at:

Email: [contact@thezilevo.com]
Phone: 9625945386