At ZILEVO, we aim to deliver your orders swiftly and securely.

Shipping Locations:
We proudly ship worldwide. Delivery times and costs may vary based on your location.

Processing Time:

• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options:

• Standard Shipping: Delivery within 5–10 business days.
• Express Shipping: Delivery within 2–5 business days.
  Shipping rates are calculated at checkout based on your location and the chosen shipping method.

Order Tracking:
Once your order is shipped, you will receive an email with a tracking number. Use the tracking link to monitor your delivery.

Customs & Duties:
For international orders, customs or import duties may apply. These charges are the buyer’s responsibility and vary by country.

Lost or Delayed Packages:
While we ensure your order is shipped on time, delays caused by shipping carriers or customs are beyond our control. For assistance with lost packages, contact Contact@thezilevo.com.